Managed Services is the hands-on management of IT, by a third party who are known as IT managed service providers. The managed service providers are known to set apart proactive delivery of their service.
A managed services provider is an IT services provider that manages responsibility to provide a defined set of services to its clients. MSPs also act as facilitators who manage and procure staffing services on behalf of the client.
• Network operation center service.
• Service or help desk service.
• They are able to monitor and manage all or majority of objects.
• Maintain the objects under management for the customer.
Apart from traditional application and infrastructure management, the services involved include storage, desktop and communication, mobility and technical support. In general, common managed services include the following applications.
Information Services
• Authentication
• Software - Production Support and maintenance
• Data backup and recovery
• Data storage and management
• Network monitoring, management and security
Business-to-Business Integration
• Communications services
• Supply chain management
• Internet
• Videoconferencing
Supply chain Managed Services
• Supply chain planning, monitoring and control
• Sourcing and procurement
Media
• systems operation and support services
• Broadcast managed services
Vulnerability and Penetration Testing
• Software scans and simulated hacking attacks
• Secure the company's network and information assets.
Water
• Water Quality testing
• Water storage and transfer systems management
• Smart Irrigation monitoring
Searching for a managed services provider and determining the services your business needs is an easily overpowering process. Managed services providers help to create a well-defined list of hardware and software products. The services include production support activities, HR-activities, lifecycle management activities, maintenance activities, IT resource and many more activities
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